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Here are below the general terms of sale as well as practical information.
Has something come up to prevent you from attending? If you have taken out cancellation insurance when you bought your tickets, the ticket price will be reimbursed if one of the following applies:
When a delay or breakdown of public transport used to arrive at the event makes it impossible to attend the event.
Where a private vehicle or taxi is no longer operational due to a breakdown or accident on the way to the event. Breakdowns due to petrol or keys are not covered.
Allianz Global Assistance cancellation insurance costs CHF 3.- (non refundable) per ticket and is valid for all events held in Switzerland.
The maximum sum insured per policy is CHF 500.
Customer Service - Allianz Global Service
Phone: 044 283 32 22